Frequently Asked Questions

How do I know if I am able to apply for this program?

Visit our program requirements page to see if you can apply for the Green HELP St. Louis Program.

How long do I have to complete my project?

You have up to 90 days after receiving your loan qualification letter to complete your project. Once the project is completed, you and your contractor must sign off on the Certification of Completion document.

How long will it take to determine if I qualify for the loan?

It usually takes a couple days to determine if you qualify for the loan. Once we review your credit score, you will be emailed a loan qualification letter.

What about energy-efficiency incentives from AmerenUE and Laclede?

Much like with home equity or other loans, the Green HELP program works seamlessly with any other incentives. These incentives can reduce the amount financed through the program. You can check with the utility companies or your contractor should have more information regarding these incentives. For more information visit our rebates page.

What if my contractor is not listed as a participating contractor?

If your contractor is not listed on our participating contractors page, then your contractor can apply for the program here. Once your contractor has been approved, you will be able to select them on your application.

Where do I create an application?

Click the Sign Up button in the top right corner of the page.